Hotel Reservations & Policies

Complimentary Hotel Breakfast - Beginning May 11th

Enjoy a fresh and convenient start to your day with our newly updated breakfast offerings, designed with comfort and simplicity in mind.

Included With Your Stay:

• Freshly prepared Breakfast Sandwich (Sausage & Egg on a warm English Muffin)
• Bananas & Cereal Bar
• Self-serve Coffee & Juice Bar

Breakfast Policy:

Upon check-in, you’ll receive breakfast vouchers based on the number of guests in your room making it easy to ensure everyone enjoys a delicious start to their day! Each registered guest in the room is entitled to one complimentary breakfast (up to 4 guests per room).

Additional guests 13 years or older may purchase breakfast for $9.99 per person, available at check-in or anytime during the stay at the Front Desk. Children 12 years and under do not need to purchase an additional breakfast.

Guests are also welcome to purchase an additional breakfast at any time through the Front Desk for added convenience. This will allow guests to re-enter into the Breakfast Area for a second time.

Simple. Fresh. Ready When You Are.

Check-In & Check-Out

Check-In time: from 4:00 pm on the day of arrival.

If you arrive before your room is ready, our front desk team can store your luggage so you can start enjoying Niagara Falls while you wait.

Check-Out time: 11:00 am on the day of departure.

Cancellation Policy

Guaranteed reservations must be cancelled by 4:00 pm, 72 hours prior to your arrival date to avoid cancellation charge. Cancellations made inside this window are subject to a penalty equal to one night’s room and tax.

New Year’s Eve, group, and conference reservations may have different deposit and cancellation requirements. The specific terms for these bookings will be outlined at the time of reservation and will override the standard policy above.

Payment Options

The hotel accepts all major credits cards, Falls Avenue Resort Gift Card, and Interac payments.

Guests paying by debit will be required to provide payment for room, taxes, and fees, plus a $200 deposit at check-in to cover incidentals. The deposit is released in accordance with your financial institution’s policies after check-out.

The hotel does not accept cash as a form of payment.

Guaranteed Reservations

A valid credit card is required at the time of booking to guarantee your reservation at Clifton Victoria Inn at the Falls. If a credit card is not provided, the reservation will only be held for a limited time and may be released if not confirmed with a card.

Age Requirement

To reserve and occupy a room, there must be at least one registered guest who is 21 years of age or older staying in the room for the duration off the reservation.

Pet Policy

Clifton Victoria Inn at the Falls does not accept pets in the hotel. Service animals are welcomed in accordance with applicable laws.

Taxes & Fees

All stays are subject to 13% HST (Harmonized Sales Tax) as required in Ontario.

A Municipal Accommodation Tax of $5 plus HST per room, per night is charged in accordance with City of Niagara Falls bylaw. This tax supports tourism marketing and enhancements for visitors to the city.

A hotel-mandated 7.9% Local Fee plus HST is applied to all reservations. Many local dining venues, attractions, and retail outlets also apply this Local Fee.