Hotel Policies & Reservation Information

The Clifton Victoria Inn at the Falls Policies and Reservation Information page will provide you with all of the information you will need to make a reservation and stay with us at the Clifton Victoria Inn.

Guaranteed Reservations

To guarantee a reservation at the Clifton Victoria Inn at the Falls, a valid credit card is required at time of booking.

Cancellation Policy

Guaranteed reservations at the Clifton Victoria Inn must be cancelled by 4:00 pm, 72 hours prior to arrival date to avoid cancellation penalties.  If you wish to cancel your reservation within the cancel policy, a 1-night penalty including taxes/fees will be applied.

New Year’s Eve, Group and Conference reservations are subject to the cancellation and deposit policies outlined at time of booking and may vary from standard hotel policies.

Check in / Check out

Check in time at the Clifton Victoria Inn starts at 3pm. If your party happens to arrive earlier, and the room is not available at the time of arrival, our front desk will be happy to store your bags so that you can enjoy your day. Check out time is 11:00am the day of departure.

Age Requirement

To reserve a room at the Clifton Victoria Inn, there must be at least 1 adult (19 years of age or older) present in the room and valid credit card must be provided at check in.

Payment Options

The Clifton Victoria Inn accepts all major credit cards, Falls Avenue Resort Gift Cards or Debit payments.

Taxes & Fee

7.9% Local Fees & Taxes per night plus HST – Includes $2 Municipal Accommodation Tax

Dining establishments, attractions and retail outlets will also be subject to the Local Fee.